This Privacy Policy explains how Clean Sweep Mersin handles personal data when visitors use the website or request move-in and move-out cleaning services in the Mersin metropolitan area.
We may process identification details, contact details, property and access information, service preferences, appointment details, payment-related records, and communication content. Where relevant to a cleaning request, we may also process information about property size, condition, scope, and handover timing.
We collect personal data from contact forms, phone calls, email messages, booking requests, and information shared during service coordination. We may also receive limited technical data from website use, such as device or browser information, and records created when we confirm appointments, access arrangements, or completed services.
We may use essential cookies to support site functions, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect more information than is needed for the operation of the site.
We use standard browser and site controls to manage cookies and similar technologies. Users may block or delete cookies through browser settings, and may also limit non-essential cookies where the website provides a preference tool. Essential cookies may still be needed for basic site operation.
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. Requests are reviewed in light of legal duties, service records, and the need to complete or document a transaction.
To submit a privacy request, use the contact details in this policy and describe the information or action requested. We may ask for additional details to verify identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where the law requires us to do so.
We keep personal data only for as long as needed to manage inquiries, prepare quotes, schedule and complete services, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where retention is still necessary.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. If a change materially affects how personal data is handled, we will take reasonable steps to make the update visible to users.
Personal data is used to respond to inquiries, prepare custom quotes, review property scope and condition, confirm appointments and access arrangements, carry out cleaning visits, complete handover coordination, manage payments and records, maintain website security, and comply with legal obligations. We may also use limited data to improve service administration and resolve service-related questions.
We may share personal data with service providers that support website hosting, communication, scheduling, recordkeeping, payment processing, or similar operational functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, court order, or a lawful request from public authorities. We may also share information where disclosure is needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, users, or others.
